That’s a good question… here are some answers in the three areas that matter most to our customers.
Our Company
We are privately owned and financially rock solid with experienced employees that have been here for years—dependability is one of our strengths. We have no-hassle warranties and the satisfaction of personal one-to-one service that’s missing all too frequently in business today.
Since 1980, we have sold over 15,500 units to date. SRC Refrigeration has earned a reputation as THE refrigeration specialists. As a custom manufacturer of high-quality walk in / reach in coolers and freezers, we have become the preferred choice of contractors/resellers, food service establishments, convenience/gas/grocery stores, industrial/cold storage warehouses, and floral shops across the nation.
We are proud of our facility, our greatly advanced manufacturing equipment, our innovative processes, and our team of devoted industry veterans. This combination permits us to continually set industry standards in design, quality, and service, as referenced by over 60% of our clients returning to us time and time again.
We specialize in providing the exact product based on your needs; custom walk in coolers and freezers (and all other components) are NOT more expensive at SRC. As you contrast features and services from our company to others, ask yourself, “Who offers the best value?” We believe it will be SRC. But if price is still a concern, please contact us. We will try to work with you; we will explain why we are the best value for your satisfaction. We could also match the competitor’s price.
Our People
Our sales professionals are not commissioned employees; unlike our competitors, we put your needs above ours. Our success is built upon delivering old fashioned personal attention and taking the time to understand your needs. We will help you find a cost effective solution and exceed your expectations.
We value your time. Our in-house design and engineering resources focus on your project promptly to get answers and information in your hands the same day. From start to finish, the SRC team is dedicated to making your buying experience smooth and efficient regardless of your industry or profession.
We can always suggest a local refrigeration contractor from our trusted network of independent licensed contractors for whatever maintenance or service you need.
Our Product
For over thirty years, quality and innovation have been our touchstones. Many of our competitors never touch what they sell—instead, they are strictly sales offices posing as manufacturers. Because we are the actual manufacturers of our walk in coolers and freezers (and everything else), we retain full control over the design, manufacturing, and quality control processes.
Every walk in cooler or freezer we build is custom, so the choices at SRC are honestly limitless—we guarantee it is the best choice for your application. We won’t try to steer you into a “cookie-cutter” product just to move inventory, and we do not charge extra for customizing a product that fits your precise needs! All of our refrigeration systems are engineered to provide years of dependability with many of our products still operating after decades of use.
Our PPC© (Premium Panel Construction) provides you with the advantages of full 4” thick fabricated panels with 100% solid insulation. We eliminate the "old style" 3½” thick wood perimeter framing still used by our competitors—instead, our method bonds solid foam to heavy gauge white-baked enamel metal skins. This manufacturing technique attains higher R-values while supplying all the necessary strength for your walk in cooler.
We offer green products such as high R-value, eco-friendly insulation, energy efficient glass display doors, EC and PSC motors, as well as the latest approved refrigerant.
We understand how essential it is to prevent avoidable errors in walk in coolers and freezers. All of our products undergo a final QC check and manager approval prior to packaging and are pre-assembled before departing our facility for fit and finish.
We can provide the fast lead times to match the growing business industry today—opportunities move fast! Our advantage is the control we have over production. When asked for fast shipment, we don’t have to check with the real manufacturer (unlike some companies) …or make empty promises just to book your walk in cooler / freezer / refrigeration order.
We can deliver the shortest lead times in the industry since we work with a multi-source network of raw material and equipment vendors. We’re proud of our punctual shipping schedule; we have a proven track record of helping our clients receive their walk in coolers and freezers right on schedule.
Solving Challenges
As a custom manufacturer, we have been able to find solutions to our customers’ refrigeration equipment challenges, such as:
SRC Solution: We have a 15 year Installation/Service Manager on staff to handle questions and troubleshoot any difficulties you make experience during the install.
Result: An install that is easier than expected due to easy-to-follow instructions and the added assurance of knowing factory support was only a call away.
Challenge: Is there an easy way to save ALL the necessary paperwork related to this equipment so at a later date it can easily be retrieved?
SRC Solution: To guarantee accuracy before, during, and after the sale, every job receives a pocket folder containing ALL paperwork for your records. These items include: Original Sales Agreement, Acknowledgement, Computer Drawings (layout and fabrication), Electrical Schedule, Installation Manual, Product Warranty Certificates, and Final Invoice.
Result: If any warranty issues arise, your documents are easy to locate and we can quickly assist you.
