We will provide you with tracking numbers (“Pro numbers”) and phone numbers of the delivery terminals prior to delivery. There may be as many as four separate shipments to coordinate since you have purchased equipment factory direct. If you have purchased your walk in cooler equipment on a “self-install” basis, you will be responsible to coordinate these delivery times with the individual carriers. If you have any questions regarding this, please don't hesitate to call us!
It would be best for all walk in cooler equipment to be delivered on the same day—common carrier drivers are not required to unload your shipment, and you will need plenty of man power! A minimum of four people are recommended to unload your walk in cooler equipment (two in the truck, and two on the ground).
IMPORTANT: NOTE ANY DAMAGE OR MISSING ITEMS ON THE FREIGHT BILL AS YOU ACCEPT DELIVERY.
The best way to unload your walk in cooler is to unwrap it on the truck and remove each panel one at a time, carefully inspecting it. Your shipment leaves our factory in perfect condition—following this, the freight carrier assumes guardianship until the time of delivery, at which time ownership is passed to you. Should you sign acceptance of a delivery free and clear of damage, it will be very difficult for you to claim damage at a later time. Of course we will do our best to assist you in filing claims if necessary, but it is your responsibility to perform a thorough inspection of your walk in cooler equipment.
Our modular construction allows for easy handling; even the largest walk in coolers can be brought inside through standard doorways. A full size wall panel weighs approximately 65 pounds. There is a 4” extension piece at the top of all wall panels (“ceiling valance”). Walk in cooler panels should not be carried by or stored on this valance extension or damage can result. If your walk in cooler includes an insulated floor, there will also be a valance at the bottom of the panel. To avoid scratches, lift each panel off the pallet—don’t slide them across each other.
Indoor compressors can weigh upwards of one-hundred pounds; outdoor compressors weigh several times this amount. If your order includes glass doors, these crates can be awkward and heavy as well. This is another reason to have adequate personnel on hand for delivery.
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